The Human Effect: Patient-Centered Communications The Human Effect is a form of Patient-Centered Communications Training. Laurie Firestone and Aimee Symington are working with an elite Advisory Board of doctors to create a patient-centered communications training program geared towards physicians. Improving physicians’ ability to make a personal connection with their patients by effectively communicating information and...Continue Reading

Are you traveling to a foreign country for business? If so, have you spent time researching and learning about their culture, customs, and ways of doing business? If not, you risk losing the respect of your foreign colleagues and may jeopardize your effectiveness in negotiating and striking a deal. When we do business in the U.S. with people...Continue Reading